Privacy Policy


Bioneex, Inc. (herein referred to as “Bioneex,” “we,” “us,” or “our”) practices for collecting, using, maintaining, protecting and disclosing that information.

  • The types of information we may collect or that you may provide when you visit our website located at, all subpages and subdomains (the “Website”), and all content, services, and products available at our through the Website; and
  • Our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies only to information we collect on our Websites, such as information you provide to us upon registration, and information provided in email, text and other electronic communications sent through or in connection with the Websites. All capitalized terms used but not defined herein shall have the meaning ascribed to such term in our Terms of Use.

This policy DOES NOT apply to information that:

  • We collect offline.
  • You provide to, or is collected by, any third party (see, “Third-Party Information Collection”). These third parties have their own privacy policies, and we encourage you to read them before providing information on or through them.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By visiting the Websites, purchasing our subscriptions, and/or registering with us, you agree to this privacy policy. If you do not agree with our policies and practices, please do not proceed to visit the Website, purchase our subscriptions, or register with us.

Children under the Age of 17

The Website is not intended for children under 17 years of age, and we do not knowingly collect personal information from children under 17. If we learn we have collected or received personal information from a child under 17 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 17, please contact us at [email protected].

Information We Collect and How We Collect It

We collect information from and about users of our Website:

  • directly from you when you provide it to us
  • automatically when you use the Website

Information You Provide to Us

When you access the Website, purchase from us, and/or register with us, we may ask you provide information:

  • by which you may be personally identified, such as name, title, postal address, email address, telephone number, fax number, profile image, and/or any other identifier by which you may be contacted online or offline (“personal information”), and that is about you but individually does not identify you
  • that is about you but individually does not identify you.

This information includes, but is not limited to:

  • Information that you provide by filling in forms on the Website. This includes information provided at the time of access to the Website, registering to use the Website, subscribing to our service, posting material and/or requesting further services. We may also ask you for information when you report a problem with the Website.
  • Records and copies of your correspondence (including email addresses and phone numbers), if you contact us.
  • Your search queries on the Website.

Automatic Information Collection

When you access and use the Website, it may use technology to automatically collect:

  • Usage Details: When you access and use the Website, we may automatically collect certain details of your access to and use of the Website, which may include traffic data, location data, metadata, logs and other communication data and the resources that you access and use on or through the Website.
  • Device Information: We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system and browser details, screen resolution, mobile network information and the device’s telephone number.

If you do not want us to collect this information do not access the Website. For more information, see “Our Collection, Use, and Disclosure of Your Information.”

Information Collection Technologies

The technologies we use for automatic information collection may include:

  • Cookies (or mobile cookies): A cookie is a small file placed on your smartphone or other device. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your device. However, if you select this setting you may be unable to access certain parts of our Website.
  • Web Beacons: Pages of the Website and our emails, texts and other electronic communications may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) which permit the Company, for example, to count users who have visited those pages, or opened an email or text, and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).

Third-party Information Collection

When you use the Website or their respective content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:

  • Advertisers, ad networks and ad servers.
  • Your mobile device manufacturer.
  • Your mobile service provider.
  • Analytics companies.

Like most organizations, we rely on automatic data collection technology (Google Analytics) when you visit our Website. Google Analytics may use tracking technologies such as but not limited to cookies to collect information on our behalf such as your IP address, Internet service provider, browser type, operating system and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the Website you visit, number of links you click while on the Website, search terms, and other data. By accessing and using the Website, you consent to the processing of data about you by Google Analytics in the manner and for the purposes set out in this Privacy Policy. For more information on Google Analytics, including how to opt out from certain data collection, please visit Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Website.

These third parties may use tracking technologies to collect information about you when you use this Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used and are not responsible for their practices. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information, see “Our Collection, Use and Disclosure of Your Information”.

Our Collection, Use, and Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may sell and/or disclose personal and/or usage information that we collect or you provide:

  • To our subsidiaries and affiliates for the purpose of providing our Services, and maintaining and improving our Website.
  • To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Bioneex’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Bioneex about our Website users and subscribers is among the assets transferred.
  • To third parties, for any purpose, including, but not limited to, marketing their products or services to you. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see “Our Collection, Use, and Disclosure of Your Information.”
  • To fulfill the purpose for which you provide it. For example, when you send a private message on our platform, we will transmit the contents of that correspondence and your relevant contact information to the recipients.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • To comply with any court order, law or legal process, including a response to any government or regulatory request.
  • To enforce our rights arising from any contracts entered into between you and us.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Bioneex, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

This section describes mechanisms for you to control certain uses and disclosures of over your information.

Promotion by the Company

If you do not want us to use your contact information to promote our own or third parties’ products or services, you should visit the Website.

Targeted Advertising by the Company

If you do not want us to use anonymous data based upon information that you provide to us and that we collect to deliver advertisements according to our advertisers’ target-audience preferences, you should not visit the Website.

Disclosure of Your Information for Third-Party Advertising and Marketing

If you do not want us to share your personal information with unaffiliated or non-agent third parties for advertising and marketing purposes, you should not visit the Website. We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Accessing and Correcting Your Personal Information

You can review and change your personal information in your Account page.

Data retention and account closure

If you wish to close your account, we will keep some of your data even after you close your account. We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms of Use, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed, but will destroy your personal data when it is no longer needed for the foregoing purposes, or we remove your personal information to render it anonymous.

Patient Consent and Authorization

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule permits a covered entity to obtain patient consent for uses and disclosures of protected health information for treatment, payment, and health care operations, and requires covered entities to obtain patient authorization for specific purposes other than for treatment, payment, and health care operations. If you are a covered entity, by visiting the Website, purchasing our services, and/or subscribing with us, you hereby affirm that you shall comply with all applicable consent and/or authorization obligations as it pertains to electronically sharing patient health information via the Website. Bioneex shall bear no responsibility for your sharing and/or handling of such information via the Website.

Data Security

We will implement reasonable and appropriate technical, organizational and security measures to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of such data, and comply with applicable laws and regulations. All information you provide to us is stored on secure, cloud-based servers behind firewalls, and certain sensitive information will be encrypted (i.e. with SSL technology). The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website and/or subscription service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We will comply with all applicable laws including, but not limited to, data protection laws. Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure and, therefore, we cannot guarantee the security of your personal information transmitted through our Website. Any transmission of personal information is at your own risk.

California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of personal information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. If you wish to submit a request pursuant to Section 1798.83, please contact us via email at [email protected]. We do not honor “Do Not Track” settings.


Cross-Border Data Transfers. The vast majority of your data that we process or store is kept within the United States, and to provide you with certain Services, we may share your information with processors outside of the EU, or with our corporate affiliates and/or vendors. When we process data outside of the EU, we rely on legally-provided mechanisms to transfer data across borders because countries where we process data may have laws which are different, and potentially not as protective as the laws of your own country. In this regard, we use European Commission-approved Standard Contractual Clauses as a legal mechanism for data transfers from the EU, which remain an approved method of transferring data outside of the EU under the General Data Protection Regulation (“GDPR”). You may request a copy of the Standard Contractual Clauses by contacting us at [email protected].


Data Controller. Unless explicitly stated otherwise, Bioneex is the controller of your personal data provided to, or collected by or for, or processed in connection with our Services.

Your Data Rights

We provide you with the following rights pertaining to your personal data:

  • Right to Access and Rectify Personal Data: If you have registered for an account, you can access, review, and make changes to your profile information yourself via your Account page.
  • Right to Erasure: You can contact request that we stop all processing of your data and request that your personal data be erased.
  • Right to Restrict Data Processing: You can request that all processing of your data be stopped.
  • Right to Be Notified: We will inform you of any rectification or erasure of your personal data.
  • Right to Data Portability: You can request that your personal data be sent electronically to a third party in a commonly used, machine readable format, as is technically feasible.
  • Right to Object: If we reject your request to stop data processing, you have the right to object such a denial.
  • Right to Reject Automated Individual Decision-Making: You can refuse the automated processing of your personal data to make decisions about you if such actions significantly affect you or produces legal effects (e.g. profiling).

We note that the above rights are not absolute and may not be granted under certain circumstances. For example, your right to restrict data processing does not apply when data are processed for the purposes of prevention, investigation, detection, or prosecution of criminal offenses. The same applies to processing of personal data in prevention of threats to public security. In addition, your right to access your personal data file does not extend to circumstances where such access adversely affects the rights and freedoms of others. To make any of the requests above (except accessing and rectifying your personal data, which you can achieve yourself as described above), you can contact us at: [email protected] or write to us at Bioneex, Inc., 1119 N. Townsend St., Apt. 204, Syracuse, NY 13208 USA attn: Bioneex Data and Privacy. Please remember that email sent over the Internet is not secure. If you send an email directly to us from your own email account, the contents will not be encrypted. Do not send sensitive information (e.g. credit card information) to us via unencrypted email. We are not responsible for any transmission by you of any personal information over the Internet.

Right to Lodge a Complaint

You have the right to lodge a complaint with your local supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes applicable data protection regulations.

Changes to Our Privacy Policy

We may modify our privacy policy from time to time without notice to you. Your continued use of the Website after the revised privacy policy is posted is deemed to be acceptance of those modifications, so please check the policy periodically for updates.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, email us at [email protected] or write to us at Bioneex, Inc., 1119 N. Townsend St., Apt. 204, Syracuse, NY 13208 USA, Attn: Privacy Officer.